Cornerstone Court and Rylee Mason were a life preserver to us when we needed to relocate my mother-in-law. The facility in which we had originally placed her was initially appropriate, but then took a decidedly corporate approach. Services were simply not being provided (despite being charged for), and staffing was woefully inadequate. We found Cornerstone Court via a referral, and it was truly a breath of fresh air for us. The services described and charged for were always provided, in both a compassionate and caring fashion. Whenever we visited, we always found plenty of attentive staffing and caregivers that actually lived up to the description. We have been truly fortunate to find Rylee and Cornerstone Court for my mother-in-laws' care

We are so thankful for places like Cornerstone Court. My father-in-law went into Assisted Living just before COVID started and was treated like an animal the first two places that he was in (both franchises). His Eldercare Dr recommended Cornerstone to us and Cynthia accepted him into her privately owned facility. From the first day he has been treated so well. The residents at Cornerstone are treated with the dignity that they deserve. They take the time to make meals that the residents will like and enjoy and have that special PB&J for the ones who need a little something on the side. The staff communicate to the family what is going on with the residents and have gone above and beyond on the communication level even with the challenges of COVID. With the switch over to Rylee as the new owner the care has not faltered. It is also an absolute game changer that when we switched from private pay to Medicaid all dad had to do was change rooms so there was no need to search out a new facility. They also work with Hospice of Spokane so that the residents with diminishing health are given additional care in place. So thankful for that. We would recommend Cornerstone Court to anyone who is looking for a place for their family members who cannot be at home any longer.

Thank you for taking such great care of our dad/father-in-law,

We are very pleased to have my husband, Joe Karl, at Cornerstone Court Assisted Living. He has been there for three years and has been as happy as one can be when being in assisted living rather than being at our home with those he loves.

We are pleased to have a caring staff that responds to the needs of the residents. From our experience, the ratio of staff to residents is better than in the larger assisted living facilities. The staff is always friendly to family members who go to visit the family member in residence at Cornerstone. The management is always quick to answer questions and concerns.

We have recommended Cornerstone to friends and acquaintances that may need help for their family member. 

**Why Do I Love Cornerstone So Much?**

I'm glad you asked.

In 2019, we made the difficult decision to place my parents in an independent living facility in the valley. Initially, I was optimistic. It seemed like a good fit for both of them. However, it soon became clear that my mother needed more specialized memory care, so we were referred to a facility in the Spokane area. My visits there, though frequent, left me increasingly unsettled. I began to notice that my mother was being heavily medicated, often appearing groggy and detached, like a shell of her former self. The more I observed, the more it became apparent that their primary method of care involved over-sedating her. It was heart-wrenching to see her in such a zombified state, and I knew I couldn’t leave her there any longer. I made the decision to move her immediately.

Next, we tried another highly recommended memory care and assisted living facility in Liberty Lake, hoping for better. But life threw us another curveball when my father, who was still in independent living, suffered a stroke. He spent weeks in a rehab center, slowly working his way back to health. Once he was strong enough to leave, we moved him to the same facility as my mother, though they were placed in separate buildings due to their differing needs. Unfortunately, my mother's condition continued to decline. She became restless and agitated, frequently attempting to leave the facility. In one of those attempts, she tragically fell and broke her hip.

We moved her to the rehab facility where my father had been, as we had been pleased with the level of care he had received there. But during her recovery, my mother had a severe psychotic breakdown. The hospital downtown where she was taken determined that her vascular dementia had been exacerbated by too many medications. After this harrowing ordeal, she was discharged and returned to the memory care unit in Liberty Lake.

For a brief moment, it felt like we were back to square one. Both of my parents were in the same facility, but something still didn’t feel right. One day, a kind and compassionate caretaker pulled me aside, expressing serious concerns about the level of care my father was receiving. She mentioned that the owners of the facility seemed indifferent to his needs, and strongly suggested that I move him. I spent time investigating and visiting my father more frequently, and I quickly came to the same conclusion. It was time for another change. This time, we moved my father to a facility in North Spokane. They offered both independent and assisted living, but with his declining health, it became clear he required more personalized care. The staff there, to their credit, recommended Cornerstone.

From the moment my father was transferred to Cornerstone, I felt an overwhelming sense of peace and relief. It truly felt like we had found a place that could be called home—a warm, nurturing environment, unlike any other. The difference between Cornerstone and every other facility we had experienced was profound. The staff was not only attentive but genuinely compassionate. The environment was welcoming and comfortable—exactly what you would hope for when entrusting the care of your loved ones to someone else. Soon after my father’s arrival, I moved my mother to Cornerstone as well. It didn’t take long for a room to become available, and once she arrived, I could finally exhale. For the first time in years, I felt at ease.

Cornerstone gave me something invaluable—peace of mind. The care was exceptional from the very beginning, and you could feel the difference the moment you walked through their doors. It never felt like a typical care facility; instead, it was like a home away from home for my parents. The warmth and respect that radiated from the staff made all the difference. My parents were finally treated with the dignity they deserved.

Both my mother and father found a sense of comfort and happiness at Cornerstone. They were cared for with tenderness, respect, and a level of professionalism I hadn’t seen elsewhere. After the frustrations and heartbreak of moving them from place to place, I finally found a sanctuary in Cornerstone. It was the answer to my prayers, restoring my faith in what elder care could and should be. In hindsight, I wish we had found Cornerstone from the very beginning—it would have saved us so much heartache. I wholeheartedly believe that Cornerstone is where families should start when looking for care for their loved ones. There’s no need to look anywhere else.

In 2020, my father passed away on the very day that COVID-19 arrived in the United States. It was a profound loss. Just eight months later, my mother joined him in eternity. While the pain of losing both of my parents is still fresh, I am comforted knowing that in their final years, they were in the best hands possible.

Every time I drive by Cornerstone, I’m filled with gratitude. I’ll forever be thankful for the care, love, and respect they gave my parents during their time there. The staff at Cornerstone not only cared for my parents, but they also restored my trust in elder care, and for that, I will always hold them in my heart. They gave my parents the dignity they deserved in their final years, and for that, I am eternally grateful.

Deciding to admit the most important person in my life to an Assisted Living Facility was the most difficult and heart-breaking decision I have ever had to make.

Our journey at Cornerstone began in the fall of 2021, during the peak of the COVID epidemic. We had been coping with progressive dementia at home since 2018. Severe injuries and rapid deterioration following a fall made returning home from the hospital untenable. Hospitals and most care facilities were not allowing any visitations at that time. Cornerstone thoughtfully evaluated our situation and granted our family a compassionate exemption to the non-visitation regulations. This was a blessing to our family that I will be eternally grateful for.

The facility fosters a caring culture with all its employees. Administration makes it clear that serving the residents is a calling—not just a job. I have been in the facility daily over the past three years and have been impressed by the consistent level of cooperation among the staff. They have a physically and emotionally difficult job but treat even the most challenging residents with dignity, compassion, and respect.

Staff burnout and turnover is an industry-wide problem, but Cornerstone has been able to maintain its core group of supervisors, aides, and support staff. They step up and work extra shifts when someone who doesn't meet their standards is let go. It is not uncommon to see maintenance or housekeeping staff visiting or assisting residents. The Administrator can mop, cook, or braid a resident's hair with the best of them.

Cornerstone is not perfect, and some mistakes are made. The staff has been very transparent with me when this occurs, is quick to apologize, and takes steps to prevent future occurrences. As a healthcare provider myself for 40+ years, I can truly appreciate what the staff accomplishes on a daily basis.

I wish I could care for my wife's needs by myself at home, but unfortunately, I can't. I still get sad when I have to leave her each day. It is comforting to know she is safe, comfortable, nourished, clean, and among people who are doing their best to care for her.

Thank you from one of your "adopted" family members!

I struggled at home with my husband of 62 wonderful years as his Alzheimer disease progressed. My children helped me realize that I could no longer care for him or keep him safe at home. My health was also suffering.

We visited Cornerstone to observe how the staff interacted with the residents. We were immediately impressed with how many caretakers were on staff. They were all compassionate and caring. There was a good atmosphere throughout the facility. Soon after my husband moved in, he adjusted to his new surroundings and genuinely enjoyed how friendly everyone was. As he did at home, he wondered both day and night. There was always someone to visit with him and to see that he was safe. He really enjoyed the outside garden with the lovely flowers and squirrels scampering around.

Each time my family and I visited him became a loving time again. I no longer had to say no to so many things he wanted but were not possible for him. The staff so wisely did that for him by redirecting his thoughts into a happy and safe state of mind when they could see that it was needed.. We were a happy family again and not so worried all the time.

I cannot thank RyLee and everyone at Cornerstone for the wonderful loving care they give.

In the worst of times, the Cornerstone family brought peace and healing to our father and family. At the end of his well lived life, we were no longer able to care for my mom’s beloved husband and our father. Perhaps the hardest choice families of Alzheimer’s patients have to make is placement outside of the home. With care and kindness they scooped us all up for the last weeks of Dad’s life. The scooping included tending to Dad in a warm and respectful manner, and allowing people to come and go in a welcoming, knowing environment. Our family can’t express enough thanks for Cornerstone and the amazing care givers. From the bottom of our hearts, “Thank you

My experience at Cornerstone has been amazing! My 92 year old Mother has severe dementia and other health concerns. She is well taken care of, loved and respected.

My questions are always addressed and the staff is genuinely interested not only in her welfare but mine as well.

We both are truly blessed to be a part of the Cornerstone family!

I could not ask for a better place for my dad, who has memory and mobility issues and is unable to live on his own. The staff are wonderful - kind, caring & attentive. They respond promptly to the resident's call button within minutes (we had experienced response times of an hour or more at other facilities). They know my dad's preferences, and the staff have eyes on the residents several times every hour.

If you are looking for the best residential care for your parent, I highly recommend Cornerstone Court. ❤️

The care of my mother when she was at Cornerstone was phenomenal. I was initially concerned about having her in a memory care facility, but she settled in very quickly. She loved the arts and crafts and the music presentations. She also enjoyed time with the other residents.

I was very confident about the care she received at Cornerstone. The staff was always able to tell me how she was doing, and if she was having a bad day they would call and allow me to visit or talk with her until she settled down. They understood her needs and worked with me to make sure those needs were met.

Having Aaron and Amber as available medical staff was a HUGE bonus. I always felt that I was involved in her care. I was able to reach them when needed and they kept me informed about changes in her condition. I appreciated the time they took to help me understand the progression of her condition and medications that were prescribed to help her to optimally function.

Cornerstone took care of my mother socially, mentally, and physically. I will always be grateful for their care.